FEATURES

Lignal features

One stop from acquisition to CRM, analytics, and improvement, built around LINE.
Simple, effective marketing support for growing businesses.

Illustration combining LINE and a tracking screen

01FRIEND ACQUISITION

Tracking friend additions and sources

Track friend addition sources across touchpoints—website, ads, stores—with no volume limits, free.

  • Count friend additions by touchpoint
  • Compare results by campaign and initiative
Illustration of friend addition sources. The figures 1,320, 845, and 620 are design samples.

02ANALYTICS

Integrating with analytics tools

Send friend additions to GA4 with source and page data, and analyze them in the familiar GA4 interface.

  • Analyze friend additions by source in GA4
  • Set up Microsoft Clarity and open its screens

Included free on every plan, with no volume limits.

Chart showing analytics trends. Not a graph of actual results. Google Analytics 4 Microsoft Clarity

03AD INTEGRATION

Syncing results to ad platforms

Send friend additions to ad platforms as conversions to feed their evaluation and machine learning.

  • Send to Google Ads, Meta, TikTok, and more
  • Tiered flat-rate pricing based on synced event volume

Available on paid Starter plans and above.

Logos of Google Ads, Meta ads, TikTok, and X

04POST ACQUISITION

Tracking post-add actions and results

Record link clicks in chats and rich menus, bookings, purchases, and other outcomes, and send them to GA4, ad platforms, and HubSpot.

  • Message link tracking
  • Record bookings, visits, and purchases step by step

Click tracking on Standard and above; outcome recording on Professional and above.

Illustration of message links and the customer actions and outcomes they lead to

05CRM INTEGRATION

Customer data sync with HubSpot

Tie friend additions and later actions to HubSpot contacts to follow the full journey from ads to deals and purchases.

Illustration of syncing customer data with HubSpot
  • Sync LINE friend data and follow status
  • Send bookings, purchases, and other outcomes to contacts too

Up to 50 synced events a month free on the Free plan. Outcome sync needs Professional or above.

06TOOLS

Using third-party LINE tools together

Keep using your current third-party LINE tools on the same LINE Official Account. No migration needed.

  • Forward LINE data to your extension tools
  • Keep current operations such as step messaging as they are

Forwarding is free on every plan. Ask us which tools are supported.

Puzzle illustration of LINE used together with extension tools

07MANAGEMENT

Operations management

Manage member permissions, multiple LINE Official Accounts, and external integration send logs in one admin screen.

  • Owner, admin, and member permissions
  • Custom subdomains and tag setup with GTM

Multiple accounts and custom subdomains need Standard or above.

Image of an admin screen for reviewing data and members

FAQ

Frequently asked questions

Common questions about our features, answered in one place.

Which features should I start with?
Start with free friend addition tracking and the GA4 integration. As your operations grow, add ad platform and HubSpot integrations when you need them.
Can it integrate with other tools?
Yes. Lignal integrates with GA4, Microsoft Clarity, ad platforms such as Google Ads, Meta, and TikTok, HubSpot, and third-party LINE tools. Ad platform integrations need a paid Starter plan or above; ask us which third-party LINE tools are supported.
Can I use it without HubSpot?
Yes, you can use friend addition tracking and ad platform integrations without HubSpot. When you need the HubSpot integration, connect it from a HubSpot admin account.
Can I change settings anytime?
Yes. Destinations and tracking settings can be changed after initial setup. Owners and admins connect or disconnect integrations; changes do not apply retroactively.

PRICING

Plans and pricing

Friend addition tracking is free with no volume limits on the Free plan. Syncing results to ad platforms uses tiered flat-rate pricing based on monthly synced events. Pick only what you need.

See pricing

LET’S GET STARTED

Accurately sync your LINE marketing results with Lignal.

GA4 tracking is free, no matter the volume. See it in your own numbers.

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